Cottage North Prune
Professional service in Eldoret

Welcome to Cottage North Prune

Card reader protection for hotels, lodges and service points across the North Rift, with verification visits built into the same route. Every compromised terminal is a machine out of operation until the review is complete; regular audits prevent that kind of stoppage. That is exactly what we work on: remote property with a terminal.

7+Years of experience
400+Satisfied clients
24/7Incident response cover
Service levels

Agreed response times

Alert type Response Cover
Critical: suspected tampering 24 h Monday to Sunday
High: configuration finding 2 working days Monday to Friday
Scheduled: periodic audit Per calendar Quarterly

Response times are set by contract and vary with the location of the machine.

Reviews

What our clients say

Real reviews from Eldoret clients.

L
Lodge manager
โ˜…โ˜…โ˜…โ˜…โ˜…

"Verified every March without us having to chase it. Our previous supplier came once and never returned."

G
Group operations
โ˜…โ˜…โ˜…โ˜…โ˜…

"Six properties on one agreement and the same technician knows all of them."

Audit case

Before and after an inspection

Before โ€” Terminal fascia with a foreign device fitted over the card reader.
Before. Terminal fascia with a foreign device fitted over the card reader.
After โ€” Card reader protected and the terminal back in service.
After. Card reader protected and the terminal back in service.

Illustrative images of a typical inspection.

Remote coverage

Fitting and keeping it verified

By attaching it to a route that is already running for other work. A dedicated trip for one verification would cost more than the module.
For active suspicions we work to a 24-hour response: physical inspection of the fascia, review of the card reader and keypad, and analysis of the machine logs. The aim is to return the terminal to service with certainty, not to leave it switched off as a precaution.
We hold replacement stock in Eldoret and swap it within the week. The failed unit comes back for analysis, which occasionally explains why that site is hard on hardware.
Yes. Mixed models are normal in hospitality groups; the survey establishes the fittings needed per property before the programme starts.
Yes. Those sites carry the highest exposure and head the schedule for audits and unannounced inspections.
With our own signage, a contained work area and a clean-up when we finish. In hotels and shopping centres we agree the timing with building management.
Sectors

Who we work with

Large branch networks
Retail chains
Petrol stations
Hotels and shopping centres
Transport terminals
Public bodies
Services

Everything you need in one place

Serving Eldoret with quality materials and certified professionals.

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Module fitting at remote sites

Protection fitted wherever the terminal is.

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Route-based verification

Annual testing attached to a scheduled route.

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Property staff briefing

What to look at, and who to call.

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Replacement module stock

Spares held in Eldoret for same-week swaps.

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Multi-property programmes

Group estates covered on one agreement.

How we work

The path of an audit

1

Scope

We agree which machines are audited and how often.

2

Audit

Physical inspection of the fascia and testing of the machine configuration.

3

Report

Findings ranked by severity, with a remediation plan.

4

Verification

A follow-up check confirming the fixes were actually applied.

Cottage North Prune Eldoret

Need help? We are in Eldoret

Contact us today and receive fast, professional service.

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